Solar Assistance is here to help
Installer bankrupt? You are not alone
The bankruptcy of a solar panel installer often brings up many questions. Who can help you in case of a malfunction? Where can you go for maintenance? What happens to warranties, monitoring, or technical support?
At Solar Assistance, we help solar panel owners, regardless of who performed the original installation. Our experienced technicians support residential and professional owners of solar installations with maintenance, monitoring, repairs, and technical guidance.
STEP 1 - Register your installation
When an installer goes bankrupt, manufacturer warranties do not necessarily disappear. In practice, however, warranty claims often require technical expertise, administrative follow-up, and communication with manufacturers. That is why we recommend registering your solar panel installation as soon as possible.
This allows us to:
✓ identify and register your installation
✓ check which warranties are still active
✓ centralize your technical data
✓ intervene faster in case of defects or malfunctions
✓ correctly follow up on your file for future interventions
STEP 2 - Choose 100% certainty
Since 2012, we have been ensuring that solar installations continue to perform optimally. With our own team of specialists, national coverage, and more than 10,000 monitored installations, we offer a reliable solution when your installer is no longer available.
Do you want 100% certainty and peace of mind? Then choose our Solar Comfy solar plan. With this solar plan, we offer 24/7 monitoring, all-risk insurance, annual cleaning, inspection, and detailed reporting. And what’s more, this includes:
✓ Technical analysis and diagnosis of problems
✓ Administrative follow-up of manufacturer warranties
✓ Contact and file management with manufacturers and suppliers
✓ Organization of interventions and replacements
✓ Free replacement of defective parts within the applicable manufacturer warranty conditions
✓ Follow-up of all future service requests regarding your installation
Choose Solar Comfy
Protect your installation
Discover our solar plan
Following the bankruptcy of your installer, you no longer have an installer to actively follow up on your file, investigate technical problems, handle warranty claims, or manage communication with manufacturers. With the Solar Comfy solar plan, we take over this responsibility for you.
Solar COMFY
from €16.99/month
billed annually
With Solar COMFY, we offer 24/7 monitoring, all-risk insurance, annual cleaning, inspection and detailed reporting.
- 24/7 monitoring
- Annual cleaning and inspection
- All-risk insurance
- Detailed reporting
- Support within 24 hours (working days)
- Help with warranty claims
- Replacements under warranty
- Discount on repairs outside of warranty
- Highest priority for interventions
Solar panel installer bankrupt
Activate your protection today
⭐⭐⭐⭐⭐ 4.8/5 Google Reviews
✅ 100% peace of mind
📈 More than 10,000 installations monitored
🎁 Exclusive welcome gift
Receive a beautiful Atelier Rebul gift set worth €20 with your Solar Comfy.
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What our satisfied customers have to say
Frequently Asked Questions
What happens if my original installer goes bankrupt?
When your installer goes bankrupt, you no longer have a point of contact for maintenance, monitoring, or interventions in case of malfunctions. Service or support agreements often lapse, meaning problems persist longer and your installation may yield less return.
Fortunately, you are not alone. You can always rely on Solar Assistance. We take over the monitoring of your installation and once again ensure reliability, correct operation, and maximum yield.
Can Solar Assistance take over my existing solar panels?
When your installer goes bankrupt, you no longer have a point of contact for maintenance, monitoring, or interventions in case of malfunctions. Service or support agreements often lapse, meaning problems persist longer and your installation may yield less return.
Fortunately, you are not alone. You can always rely on Solar Assistance. We take over the monitoring of your installation and once again ensure reliability, correct operation, and maximum yield.
How much does it cost to switch to Solar Assistance?
You can always count on us. Even without a contract, we carry out interventions in case of malfunctions or problems with your installation. This way, you are never dependent on your original installer. However, if you want long-term certainty and want to prevent problems from going unnoticed, we recommend choosing the Solar COMFY plan. This plan is available from €16.99 per month and ensures you have monitoring, maintenance, and fast support in case of malfunctions. This ensures your installation continues to perform optimally and gives you one clear point of contact, without any worries.
How quickly can Solar Assistance respond to malfunctions?
In the event of a malfunction, we act as quickly as possible. In most cases, we are on-site within 1 to 2 business days to analyze the problem and identify the cause of the loss in yield.
What happens to the warranty of my installation?
In practice, there are three different warranties involved with solar panels, each with its own impact:
- The manufacturer’s warranty covers the solar panels and inverter themselves. This usually lasts around 10 years for inverters and longer for panels, and remains valid even if your installer is no longer active. In that case, Solar Assistance can handle the file directly with the manufacturer to ensure your warranty is correctly utilized.
- The legal warranty on the installation is provided by the installer and relates to the placement. This typically lasts 2 years and expires if the installer ceases operations or goes bankrupt.
- In addition, there is often a commercial warranty. This goes beyond standard warranties and offers extra security in terms of performance, monitoring, and service.
In practice, we see that these last two often lapse when an installer disappears. That is why it is important to have a partner who continues to monitor your installation and can intervene quickly when necessary, ensuring your yield is maintained.
Can I still track my solar panels myself?
If you currently have monitoring via the inverter manufacturer’s portal, it will continue to work and we will read it via our portal. If you do not have monitoring via the manufacturer’s portal, we will install a device that enables monitoring.
Which installers have gone bankrupt?
Belgian Energy
Belgian Solar
DA-technics
Degelek, Kortrijk
Dyfrint
Eltex
Enbicor
Energea
Enfinity
Grean Solar
Gutami
H&S Powersolutions
Elektrix
JV Solar
KTI – WTI
Marimi Solar Panels
Nova Energy
Sky Solar
Soleco
Solar Cube
Solar Living
Solar Total
Solarnova
Sunlogics
Time 4 change
Twinergy Sun Tile
Your energy expert
V&R Electics Solar Company
Watts Technics