✓ Technical assistance for businesses

Inverter malfunction? We limit the downtime of your commercial installation

An inverter failure shuts down part or even all of your installation. Every day of downtime costs your company production and money. We trace the cause and repair quickly and professionally, for every brand and every power capacity.

The longer you wait,

the higher the loss of yield becomes.

A 100 kWp installation in Belgium produces an average of about 250 kWh per day. If the inverter is down, you have to purchase that electricity from the grid at a high cost. This can easily cost you €50 per day, or around €1,500 per month.*

Without proper monitoring, a fault often goes unnoticed for weeks. The larger your installation, the faster the losses mount.

*Calculation example based on ± 900 kWh per kWp per year and an electricity price of ± €0.20 per kWh (excl. VAT). The actual loss depends on your installation, the season, and your energy contract.

Panelen maken gelijkstroom
!
Omvormer in storing
Geen eigen stroom voor je bedrijf

Valt een omvormer uit, dan valt de productie van dat deel van je installatie volledig stil. Ook al zien je panelen er perfect uit.

Symptoms

Do you recognize these signals?

If you see any of these signs, your installation is likely producing less than it should.

Alarm in your monitoring portal

A notification or error code from the inverter indicates a fault that requires attention.

Total failure

No display, no lights. The inverter has no power supply or is defective.

Constantly switching off and on again

Often a problem with the grid voltage, overheating, or a damaged cable.

Yield lower than expected

A string or part of the roof is no longer producing, while the rest continues to run.

No more data incoming

Communication has dropped. The installation may still be working, but you no longer have visibility of the production.

Protection trips

A residual current device (RCD) or circuit breaker that trips regularly indicates an underlying problem.

What can you do yourself?

Check the distribution board Check if the solar installation's protection has not tripped.

Check your monitoring portal

Note which inverter is in fault mode and which error code it is displaying.

Check the distribution board

Check whether the solar installation's circuit breaker has tripped.

Take photos

A photo of the display and the error code helps us diagnose faster.

Leave repairs to specialists

There is high DC voltage on the panel side, even in cloudy weather. Do not let your own technical department open the inverter; instead, call in a certified technician.

Our approach

This is how we resolve your inverter failure

01 Reporting and analysis

We review the error code and history. If possible, we perform a remote diagnosis.

02 Proposal

You receive a clear proposal for the intervention. No hidden costs.

03 On-site repair

Our technician repairs or replaces the inverter and also checks strings, cabling, and protection.

04 Report and warranty

You receive a clear intervention report. If the device is under warranty, we follow up on the file with the manufacturer.

Customer testimonial

Atelier Rebul chooses professional maintenance

See how Atelier Rebul maintains the performance of its installation with the help of Solar Assistance.

All brands

For every brand and every installation

We repair inverters of all common brands and capacities.

ABB / Power-OneAEGAPsystemsChint / CPSDanfossDeltaEatonEnphaseFoxESSFroniusGoodWeGrowattHoymilesHuaweiKacoKostalMastervoltOmnikREFUsolSAJSchneider ElectricSMASofar SolarSolarEdgeSolaX PowerSolis / GinlongSolplanet / AISWEIStecaSungrowVictron Energy

Is your brand not listed? Feel free to contact us.

Honest advice

Is repair still cost-effective? If not, we propose a modern alternative with a better yield.

Fast service Replacement planned with minimal interruption

Frequently Asked Questions

Questions about inverter faults

Frequently Asked Questions

First check if the fuse or circuit breaker in the distribution board has not tripped and contact us. Always leave work on the installation to a certified technician.

In installations with multiple inverters, the others usually keep working. The part behind the defective inverter no longer produces anything, and this loss is often only noticed later.

Bankruptcy does not void the manufacturer’s warranty. We take over the technical follow-up and warranty files with the manufacturer.

Yes. We work on installations of every brand and every installer, from an SME roof to a large logistics center.

For Solar Assistance customers, we provide an intervention within 48 hours of the report.

With monitoring and preventive maintenance. This allows us to spot deviations quickly and address problems before they lead to a standstill.